Discover the HSBC Cashback Credit Card with details on benefits, cashback rates, rewards, and more to help you maximize your spending and savings.
Table of Contents
Introduction
The HSBC Cashback Credit Card is designed for individuals who want to earn rewards on their everyday spending. Whether you’re shopping, dining, or filling up your gas tank, this card allows you to earn cashback on a variety of transactions, making it a great option for those who want to get more out of their purchases. With a simple, easy-to-understand rewards structure, attractive cashback rates, and no annual fee for the first year, the HSBC Cashback Credit Card offers a seamless way to save while spending.
What is the HSBC Cashback Credit Card?
The HSBC Cashback Credit Card is a credit card that offers cash rewards on everyday purchases, making it an ideal choice for individuals looking to earn cashback effortlessly. This card provides cashback on a wide range of categories including grocery shopping, dining, fuel purchases, and more. With a straightforward cashback program, the card helps you earn rewards on your regular spending, which can be redeemed as statement credits or used for further purchases.
The HSBC Cashback Credit Card is designed for individuals who want a simple, rewarding way to manage their finances, with no complicated point systems or redemption processes. It also offers a range of additional benefits such as exclusive offers, security features, and financial tools, making it a versatile card for everyday use. Whether you’re a frequent shopper, a traveler, or someone who wants to maximize their spending, this card provides easy-to-access cashback on the purchases you make most.
Key Benefits of the HSBC Cashback Credit Card
The HSBC Cashback Credit Card offers a range of attractive benefits designed to enhance your shopping and spending experience. Here are the key benefits that make this card a great choice for cashback rewards:
Cashback on Purchases
With the HSBC Cashback Credit Card, you can earn cashback on various categories like grocery shopping, dining, fuel expenses, and online purchases. The card offers a competitive cashback rate on these everyday transactions, allowing you to earn back a percentage of what you spend.
No Annual Fee for the First Year
One of the most appealing features of the HSBC Cashback Credit Card is that it comes with no annual fee for the first year. This gives you the opportunity to enjoy the card’s benefits without worrying about upfront costs, making it a great choice for new cardholders.
Simple Cashback Redemption
Earning cashback is straightforward, and redeeming it is even easier. The cashback earned can be directly applied to your credit card statement, reducing your outstanding balance, or you can use it for further purchases. No complicated reward points system means you can enjoy your rewards without hassle.
Fuel Surcharge Waiver
With the HSBC Cashback Credit Card, you can enjoy a waiver on fuel surcharges at all fuel stations, making it a convenient option for those who frequently drive. This helps you save on additional expenses while refueling.
Exclusive Offers and Discounts
Cardholders get access to exclusive offers, deals, and discounts from a wide range of retailers, restaurants, and service providers. These promotions help you maximize the value of your card, giving you more cashback opportunities on your everyday purchases.
Enhanced Security Features
The card is equipped with advanced security features like EMV chip technology, which helps protect against fraudulent transactions. Additionally, it offers secure online payment options with 3D Secure for added peace of mind when making purchases online.
Worldwide Acceptance
The HSBC Cashback Credit Card is accepted globally, allowing you to use it for both domestic and international transactions. Whether you’re shopping at your local store or traveling abroad, this card offers wide acceptance for easy payments.
Complimentary Concierge Service
Certain variants of the HSBC Cashback Credit Card come with access to a concierge service that assists with travel bookings, event reservations, and other personal requests, making your life more convenient.
How the HSBC Cashback Program Works
The HSBC Cashback Credit Card offers a straightforward cashback program, making it easy for cardholders to earn and redeem rewards on everyday purchases. Here’s a detailed look at how the HSBC Cashback Program works:
Earning Cashback
The HSBC Cashback Credit Card provides cashback on various categories of spending, including:
- Groceries: Earn cashback on grocery purchases made at supermarkets, making it ideal for everyday shopping.
- Dining: Get cashback when dining at restaurants or ordering food online.
- Fuel: Enjoy cashback on fuel purchases, saving you money every time you fill up your vehicle.
- Other Purchases: You can also earn cashback on other eligible purchases, such as shopping, travel, and more, depending on the card’s terms.
The cashback rate may vary based on the category, and in some cases, higher cashback rates may be offered for specific types of spending, like grocery or dining purchases.
Cashback Cap Limits
The cashback program often includes a cap limit for how much cashback you can earn within a specific period (e.g., monthly or yearly). Once the cap is reached, you may earn cashback at a lower rate or no cashback for additional purchases within that period. It’s important to check the terms and conditions to understand the cap limits.
Cashback Redemption
Once you accumulate cashback, you can redeem it easily in the following ways:
- Statement Credit: Cashback can be applied directly to your credit card statement, reducing the amount you owe.
- Purchases: Use your cashback to offset purchases or use it for other eligible transactions.
The process is simple and transparent, with no complicated reward points or tiers, making it easy to track and use your earned cashback.
Special Promotions and Bonus Cashback
HSBC may offer additional promotions where you can earn bonus cashback during certain periods, such as festivals, special sales events, or when you make specific types of purchases. Keep an eye on these limited-time offers to maximize your cashback earnings.
Tracking Cashback
You can track your cashback balance and earnings through the HSBC mobile app or online banking portal. These platforms make it easy to monitor your cashback rewards and ensure you’re getting the most out of the card.
Cashback Earning Rates of the HSBC Cashback Credit Card
The HSBC Cashback Credit Card offers competitive cashback earning rates across various spending categories. Here’s a breakdown of the cashback rates you can earn on your purchases:
Grocery Purchases
You can earn 5% cashback on grocery shopping at supermarkets, making it a great option for those who do a lot of their weekly or monthly grocery shopping.
Dining
Earn 5% cashback on dining and restaurant bills, including online food delivery services. This benefit is ideal for food enthusiasts who dine out or order in frequently.
Fuel Purchases
The card offers 1% cashback on fuel purchases, helping you save every time you fill up your vehicle at any fuel station.
All Other Purchases
For all other eligible purchases, the HSBC Cashback Credit Card offers 1% cashback, which covers a wide range of categories like shopping, travel, entertainment, and online purchases.
Bonus Cashback on Specific Categories
At times, the bank may run special promotions offering higher cashback rates on certain categories or merchants. For example, you might earn 10% cashback on specific merchants or during festive seasons.
Cashback Cap Limits
There may be a cap on the total amount of cashback you can earn in certain categories (e.g., grocery, dining). Once you reach this cap, you will continue to earn cashback at the standard rate of 1% for the remainder of the month or billing cycle.
Introductory and Welcome Offers of the HSBC Cashback Credit Card
The HSBC Cashback Credit Card offers attractive introductory and welcome offers to new customers, making it an appealing choice for those looking to maximize their rewards from the moment they sign up. These offers are designed to give you a head start on earning cashback and enjoy additional benefits early on. Here’s a closer look at the introductory offers that come with this credit card:
Welcome Cashback
As a new cardholder, you can often receive a welcome cashback offer after meeting a minimum spending requirement within the first few months of receiving the card. This can be a great way to get an instant bonus on your spending and enjoy the card’s benefits right away.
Bonus Cashback on First Purchases
Some variants of the HSBC Cashback Credit Card come with a bonus cashback on your first few purchases, particularly during the initial months. This helps you earn more on your early spending, giving you an extra boost in your cashback balance.
Special Promotions and Discounts
New cardholders may also receive access to exclusive promotions and discounts from HSBC’s retail and partner network during the first few months. These promotions may include bonus cashback for shopping at specific stores or spending on certain categories like dining or groceries.
Zero Annual Fee for the First Year
In some cases, the HSBC Cashback Credit Card offers no annual fee for the first year, allowing you to enjoy the benefits of the card without the upfront cost. This is a great way to try out the card and see if it meets your spending habits.
Shopping Benefits and Partner Discounts of the HSBC Cashback Credit Card
The HSBC Cashback Credit Card provides cardholders with a variety of shopping benefits and partner discounts, helping you save more while enjoying your favorite retail experiences. These exclusive perks are designed to add value to your everyday purchases and elevate your shopping experience. Here’s an overview of the key shopping benefits and partner discounts that come with the card:
Exclusive Partner Discounts
Cardholders get access to a range of exclusive discounts and offers from select partners across different categories such as fashion, electronics, home goods, and more. These offers are often time-limited, so you can save big on your favorite products and services. Some of these partners may include popular online retailers and high-street stores, making it easy to enjoy discounts on everyday purchases.
Cashbacks on Online Shopping
The HSBC Cashback Credit Card offers special cashback offers for online shopping, allowing you to earn additional rewards when shopping at specific partner e-commerce websites. You might receive enhanced cashback on purchases made through select platforms, providing you with even more value on your online purchases.
Discounts on Fashion and Lifestyle Brands
The card provides exclusive discounts on fashion and lifestyle brands, allowing you to shop for clothing, accessories, and other products at discounted rates. These discounts can be applied at popular shopping destinations, both online and in physical stores, ensuring you save on your fashion and lifestyle purchases.
Extended Return and Exchange Policies
Many partner retailers offer extended return and exchange policies for HSBC Cashback Credit Card holders, giving you more time to change your mind about a purchase. This added benefit enhances your shopping experience and ensures that you have peace of mind when making purchases.
Special Shopping Events
Cardholders may gain access to members-only shopping events or flash sales, where you can enjoy extra discounts or limited-time offers. These events are usually exclusive to HSBC cardholders and give you early or priority access to sales and promotions.
Rewarding Loyalty Programs
In addition to cashback, the card offers rewards points for certain purchases, which you can redeem for shopping vouchers or partner discounts. This rewards program allows you to earn points for your spending that can be converted into more savings, helping you enjoy additional shopping benefits.
Dining and Entertainment Perks of the HSBC Cashback Credit Card
The HSBC Cashback Credit Card offers a variety of dining and entertainment perks, making it an excellent choice for foodies, movie lovers, and those who enjoy a good night out. With attractive rewards and exclusive discounts, this card helps you save on dining experiences and entertainment activities. Here’s a closer look at the dining and entertainment benefits:
5% Cashback on Dining Purchases
Cardholders can earn 5% cashback on dining expenses, whether you’re enjoying a meal at a restaurant, ordering takeout, or even dining out at cafes. This high cashback rate allows you to maximize savings when you eat out or order in, turning every dining experience into a rewarding one.
Exclusive Dining Offers
In addition to cashback, HSBC Cashback Credit Card holders often receive access to exclusive dining offers at select restaurants and cafes. These may include special discounts, free items, or limited-time deals, making it easier to enjoy your favorite meals at a reduced price.
Entertainment Offers and Discounts
The card offers exclusive discounts and special deals on movie tickets, concerts, and other entertainment activities. Whether you’re planning a movie night or attending a live event, these perks help you save on the cost of entertainment, making it more affordable to enjoy your favorite activities.
Dining Privileges at Partner Restaurants
Cardholders can enjoy special privileges at partner restaurants, such as complimentary appetizers, desserts, or even a free drink. These benefits are available at select dining establishments and are perfect for those who frequently dine out and enjoy premium experiences.
Discounts on Movie Tickets and Event Bookings
Many HSBC Cashback Credit Card holders can take advantage of discounted movie tickets or event booking offers. These perks are available at select cinemas, theaters, and online ticket platforms, helping you save on entertainment costs and enjoy a night out for less.
Priority Access to Entertainment Events
Certain promotions may provide cardholders with early access or priority bookings for popular entertainment events, such as concerts, theater shows, or sports matches. This allows you to secure your spot before tickets sell out, ensuring you don’t miss out on the latest entertainment experiences.
Travel Perks and Airport Lounge Access with the HSBC Cashback Credit Card
The HSBC Cashback Credit Card not only offers cashback and rewards on everyday purchases but also comes with valuable travel perks and airport lounge access, making it a great choice for frequent travelers. These benefits enhance your travel experience, offering both convenience and luxury when you’re on the go. Here’s a breakdown of the travel-related perks and lounge access that come with this card:
Complimentary Airport Lounge Access
One of the standout benefits of the HSBC Cashback Credit Card is the complimentary airport lounge access at select international and domestic airports. This perk allows you to relax in comfort before your flight, with access to premium lounges offering refreshments, Wi-Fi, comfortable seating, and more. It’s an excellent way to unwind during your travels.
Travel-Related Discounts and Offers
The card often comes with special travel-related discounts and offers, which can include discounted hotel stays, flight bookings, or holiday packages. Through exclusive partnerships, cardholders may be able to access deals on travel booking websites or receive bonus cashback for travel-related purchases, such as booking flights, hotels, or rental cars.
Cashback on Travel Purchases
The HSBC Cashback Credit Card allows you to earn 1% cashback on travel-related expenses, including hotel stays, flight tickets, car rentals, and vacation packages. Whether you’re booking your next getaway or spending on travel essentials, you can enjoy cashback rewards on your travel purchases, helping you save as you explore the world.
Travel Insurance Coverage
Some variants of the HSBC Cashback Credit Card may include travel insurance coverage as a benefit. This can include coverage for trip cancellations, lost luggage, medical emergencies, and more, providing peace of mind while traveling. It’s important to check the card’s terms and conditions to understand the specific insurance coverage offered.
Exclusive Travel Partner Offers
Cardholders may gain access to exclusive travel partner offers, including discounts on airlines, hotels, and car rental services. These offers are often available through HSBC’s travel partners and can be used to save on both domestic and international travel expenses.
Foreign Currency Markup Waiver
In some cases, the HSBC Cashback Credit Card may offer a foreign currency markup waiver, allowing you to make international purchases without the additional fee typically charged for foreign transactions. This can be especially useful for those who travel frequently and want to save on extra charges while making payments abroad.
Fuel Surcharge Waiver with the HSBC Cashback Credit Card
The HSBC Cashback Credit Card offers a valuable fuel surcharge waiver, helping cardholders save on their fuel expenses. This benefit is particularly useful for individuals who frequently drive and want to reduce additional charges while fueling their vehicles. Here’s how the fuel surcharge waiver works and how you can benefit from it:
How the Fuel Surcharge Waiver Works
When you use your HSBC Cashback Credit Card to pay for fuel at any petrol station, you can enjoy a fuel surcharge waiver. The card typically waives the fuel surcharge fee, which is usually a percentage of the fuel amount, up to a certain limit. This helps you save on the additional charges that may otherwise be added to your fuel purchases.
Surcharge Waiver Limit
The fuel surcharge waiver is usually available for fuel transactions ranging from a minimum amount (e.g., ₹400) up to a certain maximum amount (e.g., ₹10,000) per month. Once you reach the maximum limit for the month, the surcharge waiver benefit will no longer apply, but you will still earn cashback on your fuel purchases.
Applicable Locations
The fuel surcharge waiver is typically applicable at a wide range of fuel stations, both domestic and international. The waiver is valid for payments made at any authorized petrol station, providing flexibility and convenience whenever you need to refuel.
Additional Benefits
In addition to the surcharge waiver, fuel purchases made with the HSBC Cashback Credit Card also earn 1% cashback. This means you not only save on the surcharge but also get rewarded for your fuel spending, making it an even more cost-effective way to manage your vehicle-related expenses
Managing Cashback Redemption with the HSBC Cashback Credit Card
Managing the redemption of your cashback rewards is an important aspect of maximizing the benefits of your HSBC Cashback Credit Card. Fortunately, the process is simple and offers flexibility, allowing you to redeem your cashback rewards in various ways. Here’s a guide on how to manage and make the most of your cashback redemption:
How to Redeem Cashback
Cashback earned through the HSBC Cashback Credit Card is usually credited directly to your card account as a statement credit. Once you have accumulated cashback, it will automatically offset your outstanding balance during the billing cycle. This means you don’t need to go through an additional step to redeem it manually—it’s applied automatically.
Minimum Redemption Threshold
In most cases, there is no specific minimum redemption threshold for cashback, meaning you can redeem any amount as long as it is available in your account. However, some promotions may have specific terms, such as a minimum cashback amount required to redeem for certain rewards or discounts.
Cashback Expiry
It’s important to note that cashback earned may have an expiry period depending on the terms of your cardholder agreement. Ensure you are aware of any expiration dates to maximize your cashback before it expires. Generally, cashback is valid for a specified period (e.g., up to 2 years from the date of earning).
Cashback Transfer to Savings Account
In some cases, you may have the option to transfer your cashback as a credit to your savings or checking account. This can be done by requesting the transfer through your online banking platform or by calling HSBC customer support. This provides flexibility for those who prefer using the cashback as actual cash.
Using Cashback for Statement Credit
One of the simplest and most common ways to redeem cashback is to apply it as a statement credit. This means the cashback will be directly deducted from your outstanding card balance, reducing your next credit card bill. This option is particularly convenient and offers immediate savings.
Rewarding Purchases
Although the primary redemption option is through statement credit, you may also have the option to redeem cashback for specific purchases, such as shopping vouchers, gift cards, or through HSBC partner offers. This allows you to use your cashback to purchase items you need or enjoy additional discounts on partner platforms.
Tracking Your Cashback
To keep track of your earned cashback and understand how much you can redeem, regularly check your HSBC Credit Card statement or use the HSBC mobile app. The app provides real-time updates on your cashback balance and allows you to monitor your progress toward potential redemptions.
Security and Fraud Protection with the HSBC Cashback Credit Card
The HSBC Cashback Credit Card is designed with a range of security features to help protect cardholders from fraud and unauthorized transactions. These measures ensure that your financial information is secure and your transactions are protected while providing peace of mind. Here’s a closer look at the key security and fraud protection features of the card:
Real-Time Fraud Monitoring
HSBC employs advanced fraud detection systems to monitor your account in real-time. Any suspicious activity, such as unusual transactions or purchases in unfamiliar locations, is flagged for review. If potential fraud is detected, HSBC will immediately notify you to verify the transaction and take necessary action to secure your account.
Zero Liability Policy
The HSBC Cashback Credit Card comes with a Zero Liability Policy, which means that you won’t be held responsible for unauthorized or fraudulent transactions made on your card, provided you report the fraud promptly. This policy ensures that you’re protected from financial losses caused by fraud, as long as you follow the reporting guidelines.
EMV Chip Technology
The card is equipped with EMV chip technology, which provides enhanced security compared to traditional magnetic stripe cards. The chip generates a unique code for every transaction, making it significantly harder for fraudsters to copy or counterfeit your card. This technology adds an extra layer of protection during in-store purchases.
Two-Factor Authentication (2FA)
For online transactions, the HSBC Cashback Credit Card requires Two-Factor Authentication (2FA), a security process that adds an additional layer of protection when making purchases online. You will need to verify your identity using an OTP (One-Time Password) sent to your registered mobile number or email address. This ensures that only the cardholder can authorize transactions.
Card Lock and Unlock Feature
In case your card is lost or stolen, you can easily lock and unlock your HSBC Cashback Credit Card through the HSBC mobile app or online banking. This feature allows you to instantly block your card to prevent unauthorized use, and once you find your card, you can unlock it to resume normal usage.
Secure Online Payments with Verified by Visa
For added online security, the HSBC Cashback Credit Card supports Verified by Visa (VBV) or MasterCard SecureCode, depending on the card network. These services provide an extra layer of protection for your online purchases by requiring you to enter a password or code to verify your identity before completing a transaction.
SMS and Email Alerts
You will receive SMS and email alerts for all transactions made with your HSBC Cashback Credit Card. These alerts help you stay updated on your spending and immediately identify any unauthorized transactions. If you notice anything suspicious, you can contact HSBC’s customer support to resolve the issue promptly.
Card Protection Insurance
Some variants of the HSBC Cashback Credit Card come with card protection insurance, which covers losses incurred due to theft, fraud, or misuse of your card. This protection offers additional peace of mind for cardholders, knowing that their card is insured against unforeseen events.
24/7 Customer Support
HSBC provides 24/7 customer support for any card-related issues, including fraud concerns. If you suspect any unauthorized activity or need assistance with locking your card, you can reach out to their helpline at any time for quick assistance.
Eligibility Criteria for the HSBC Cashback Credit Card
Before applying for the HSBC Cashback Credit Card, it’s important to ensure you meet the eligibility requirements to increase your chances of approval. Here are the general eligibility criteria that applicants must meet:
Age Requirement
To apply for the HSBC Cashback Credit Card, applicants must typically be between 21 and 60 years old. Some variants of the card may have slightly different age requirements, so it’s important to check with HSBC for specific terms.
Income Requirement
Applicants must have a minimum annual income as specified by HSBC. This requirement ensures that applicants have the financial stability to manage credit card payments. For salaried individuals, the income requirement usually starts at around ₹4,00,000 per annum, while self-employed individuals may need to demonstrate a higher income level based on their financial statements.
Employment Status
You should be a salaried or self-employed individual with a stable source of income. If you’re salaried, your employer should be a recognized company or organization. Self-employed applicants may need to provide business financial documents, such as IT returns or balance sheets, to demonstrate income and stability.
Credit Score
A good credit score is an essential criterion for credit card approval. Typically, a CIBIL score of 750 or higher is preferred by HSBC. A higher credit score indicates responsible financial behavior and increases the likelihood of getting approved for the card. If your credit score is below the recommended level, you may need to improve it before applying.
Residency Status
The HSBC Cashback Credit Card is generally available to Indian residents. However, if you are an NRI (Non-Resident Indian), you may still be eligible to apply, depending on specific terms and conditions set by HSBC. In such cases, additional documents such as your passport and visa may be required.
Other Requirements
- Bank Account: You may need to have an active bank account with HSBC or any other recognized bank. This helps verify your financial history and provides a convenient way to make payments.
- Existing HSBC Customers: Existing customers of HSBC who have a good banking relationship and have maintained their accounts well might have an easier time applying for the credit card.
Documents Required
To complete your application for the HSBC Cashback Credit Card, you will typically need to provide the following documents:
- Identity Proof (e.g., Aadhar card, passport, or voter ID)
- Address Proof (e.g., utility bill, rental agreement, or passport)
- Income Proof (e.g., salary slips, bank statements, or IT returns)
- Photograph (passport-sized photo)
Documentation Needed for Application
When applying for the HSBC Cashback Credit Card, you will need to provide certain documents to verify your identity, income, and address. These documents help HSBC assess your eligibility and financial stability before approving your application. Here is a list of the essential documentation required:
Identity Proof
To verify your identity, you will need to submit one of the following documents:
- Aadhar card
- Passport
- Voter ID
- Driver’s License
- PAN card (in some cases, for additional verification)
Address Proof
A document to verify your current residential address is necessary. You can submit any of the following:
- Utility bill (electricity, water, or gas bill) dated within the last 3 months
- Bank account statement or passbook (dated within the last 3 months)
- Rental agreement
- Aadhar card (if the address is updated)
- Passport (if the address is updated)
Income Proof
HSBC requires proof of your income to evaluate your ability to repay the credit card bill. Depending on your employment status, you will need to provide:
- Salaried individuals:
- Salary slips for the last 3 months
- Bank statements for the last 3 months
- Income Tax Returns (ITR) for the last 2 years (in some cases)
- Self-employed individuals:
- Income Tax Returns (ITR) for the last 2 years
- Balance sheets and profit & loss account statement
- Bank statements for the last 3 months
Photograph
You will need to provide a recent passport-sized photograph as part of the application. This is used for identification purposes and is typically required for your credit card.
Proof of Residence
In case your address proof document does not have your full address or if additional verification is required, you may be asked for:
- Rent agreement
- Property tax receipt
- Bank statement or credit card bill
Additional Documents for NRIs
If you are a Non-Resident Indian (NRI), you may be required to submit additional documents, such as:
- Passport
- Visa copy
- Overseas bank statement or income documents from abroad
Application Form
You will also need to fill out the HSBC credit card application form, which is available online or at HSBC branches. The form requires your personal details, employment information, and financial history.
Annual Fees and Other Charges for the HSBC Cashback Credit Card
Here is a table summarizing the key annual fees and other charges associated with the HSBC Cashback Credit Card:
| Charge Type | Details |
|---|---|
| Annual Fee | ₹500 (for the primary card) |
| Renewal Fee | ₹500 (waived off on spending ₹50,000 or more in a year) |
| Cash Withdrawal Fee | 2.5% of the amount withdrawn (minimum ₹300) |
| Late Payment Fee | ₹600 (if minimum payment is not made by due date) |
| Overlimit Fee | ₹500 (if credit limit is exceeded) |
| Foreign Currency Transaction Fee | 3.5% of the transaction value |
| Returned Payment Fee | ₹500 (if payment is returned) |
| Duplicate Statement Fee | ₹100 (per statement request) |
| Balance Transfer Fee | 1.99% (of the transferred amount) |
| Cashback Redemption Fee | Nil (cashback is directly credited to the card) |
| Duplicate Card Issuance Fee | ₹150 (for replacement of lost or damaged card) |
| Card Re-issue Fee | ₹150 (if card is re-issued) |
Comparison of the HSBC Cashback Credit Card with Other Cashback Credit Cards
To help you understand how the HSBC Cashback Credit Card stands in comparison to other popular cashback credit cards, here is a side-by-side comparison of key features, benefits, and fees of the HSBC Cashback Credit Card versus other leading cashback cards in the market:
| Feature/Benefit | HSBC Cashback Credit Card | SBI Card Prime Cashback | ICICI Bank Instant Platinum Credit Card |
|---|---|---|---|
| Annual Fee | ₹500 (waived on spending ₹50,000/year) | ₹2,999 (waived on spending ₹1,00,000/year) | ₹500 (waived on spending ₹30,000/year) |
| Welcome Bonus | 1,000 reward points (after spending ₹3,000 in 60 days) | 2,000 reward points (on first transaction) | 500 reward points (after first purchase) |
| Cashback Earning Rate | 1% cashback on all purchases | 5% on groceries, 1% on other categories | 0.75% cashback on all purchases |
| Category-Specific Cashback | Nil | 5% on groceries, 1% on all other categories | Nil |
| Cashback Redemption | Cashback credited directly to card account | Cashback credited as reward points, redeemable for statement credit | Cashback credited directly to card account |
| Fuel Surcharge Waiver | 1% surcharge waived on fuel transactions | 1% surcharge waived on fuel transactions | 1% surcharge waived on fuel transactions |
| Cash Withdrawal Fee | 2.5% of amount withdrawn (min ₹300) | 2.5% of amount withdrawn (min ₹300) | 2.5% of amount withdrawn (min ₹300) |
| Foreign Currency Transaction Fee | 3.5% | 3.5% | 3.5% |
| Late Payment Fee | ₹600 | ₹700 | ₹500 |
| EMI Conversion | Available | Available | Available |
| Additional Benefits | Discounts on dining and shopping via partner offers | 10% discounts on dining, movie tickets | Discounts on dining and shopping offers |
| Welcome Gift | 1,000 points on spending ₹3,000 | 2,000 points after first purchase | 500 points after first transaction |
| Eligibility Requirements | Minimum annual income of ₹4,00,000 | Minimum annual income of ₹6,00,000 | Minimum annual income of ₹3,00,000 |
| Primary Cardholder Age | 21 to 60 years | 21 to 60 years | 21 to 60 years |
Customer Service and Support for the HSBC Cashback Credit Card
HSBC offers comprehensive customer service and support to ensure that users of the HSBC Cashback Credit Card can resolve any issues and get assistance when needed. Below are the main ways in which HSBC provides customer service for cardholders:
24/7 Helpline
HSBC provides round-the-clock support for credit cardholders through its 24/7 customer helpline. Whether you need assistance with your account, have queries about transactions, or need to report a lost or stolen card, you can reach out to the helpline for help.
- Helpline Number: 1800 267 3456 (for general queries)
- For NRI customers: +91 44 6622 2266
Online Support
HSBC offers an online support portal where you can access FAQs, live chat, and other resources to resolve issues. This can be especially useful for non-urgent queries.
- HSBC Website: You can log in to your account via the HSBC online banking platform to raise tickets or manage your credit card account.
- Live Chat: The HSBC website and mobile app provide a live chat feature for instant resolution of basic inquiries.
Email Support
For specific inquiries or detailed questions, you can also reach out to HSBC customer service via email. The email support is available for a more personalized response to your queries.
- Email Support: (for general inquiries)
Mobile App Support
The HSBC India mobile app allows you to manage your credit card, track your transactions, view statements, and reach customer service directly within the app. The app also has help and support sections where you can find answers to common questions and even resolve issues related to your card.
Dispute Resolution
If you have any disputes regarding a transaction, HSBC provides a dispute resolution process to help resolve the issue. Cardholders can file a dispute for fraudulent transactions or billing errors, and HSBC investigates the matter thoroughly.
- You can file a dispute through the HSBC mobile app, online banking, or by contacting customer support.
Reporting Lost or Stolen Cards
If your HSBC Cashback Credit Card is lost or stolen, it’s important to report it immediately. HSBC provides quick assistance through the customer helpline to block your card and prevent unauthorized usage. You will also be guided through the process of getting a replacement card.
Branch Support
For in-person support, HSBC has branches across India where you can visit for assistance with your HSBC Cashback Credit Card. Staff at the branch can help with a variety of services, including account queries, card-related issues, and more.
Social Media Support
HSBC is active on social media platforms, including Twitter and Facebook, where you can reach out for assistance with your queries. The bank usually responds to messages promptly, providing an additional channel for support.
Cardholder Services
HSBC also provides a dedicated cardholder services team to help with inquiries specific to credit cards. Whether you need help with:
- Understanding billing statements
- Exploring card benefits
- Managing your card limits or payments
- Card-related rewards or offers
You can rely on the cardholder services team to guide you through the process.
Conclusion
The HSBC Cashback Credit Card is an excellent option for individuals seeking a straightforward, hassle-free credit card that offers attractive cashback rewards. With its competitive cashback rates, low annual fee, and variety of perks, this card provides significant value for everyday purchases. Whether you’re earning cashback on all your transactions or benefiting from exclusive shopping, dining, and travel offers, it offers flexibility and convenience.
Additionally, the easy-to-use reward system and seamless redemption options make it ideal for those who want to make the most of their spending without any complicated processes. The strong customer support, security features, and financial management tools available through the HSBC mobile app and website further enhance the user experience.
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FAQs About HSBC Cashback Credit Card
What is the HSBC Cashback Credit Card?
The HSBC Cashback Credit Card is a credit card that offers cashback rewards on various purchases, including dining, groceries, and other everyday expenses. It is designed to help cardholders earn rewards on their regular spending without any complex redemption process.
How does the cashback program work?
The cashback program on the HSBC Cashback Credit Card works by offering a percentage of cashback on eligible purchases. You earn cashback for purchases in specific categories, such as dining, groceries, and general spending, with the cashback credited to your account.
What are the cashback earning rates?
The HSBC Cashback Credit Card offers:
5% cashback on dining, groceries, and supermarkets.
1% cashback on all other purchases.
These rates may vary, so it’s important to refer to the latest terms and conditions for accurate information.
How do I redeem my cashback?
The cashback earned is automatically credited to your credit card account and can be used to reduce your outstanding balance. It is a hassle-free process, and you don’t need to take any extra steps to redeem it.
Is there an annual fee for the HSBC Cashback Credit Card?
Yes, the HSBC Cashback Credit Card comes with an annual fee, but it is usually waived if you meet certain spending thresholds. Check the terms and conditions for specific fee details and waivers.
Can I use the HSBC Cashback Credit Card for international transactions?
Yes, the HSBC Cashback Credit Card can be used for both domestic and international transactions. However, there may be an additional foreign transaction fee for purchases made abroad.
How can I track my cashback rewards?
You can track your cashback rewards through the HSBC mobile app or online banking platform. The app allows you to view your cashback balance and transaction history, providing a simple way to monitor your rewards.
Does the HSBC Cashback Credit Card offer travel benefits?
Yes, the HSBC Cashback Credit Card provides some travel-related benefits, such as airport lounge access and special travel discounts. Check the card’s terms for more details on specific travel perks.
What security features are included with the HSBC Cashback Credit Card?
The HSBC Cashback Credit Card includes EMV chip technology for secure transactions, fraud protection measures, and the ability to lock your card via the mobile app in case it is lost or stolen.
How can I apply for the HSBC Cashback Credit Card?
You can apply for the HSBC Cashback Credit Card online via the HSBC website, through the mobile app, or by visiting an HSBC branch. You will need to provide personal and financial details, as well as documents for verification.
Are there any welcome offers for new cardholders?
Yes, the HSBC Cashback Credit Card typically offers welcome bonuses, such as extra cashback on your first few purchases. Make sure to check for the latest promotions and terms.
What are the eligibility requirements for the HSBC Cashback Credit Card?
To apply for the HSBC Cashback Credit Card, applicants generally need to meet eligibility criteria, including a minimum income level and a good credit history. The exact requirements can vary, so it’s a good idea to check with HSBC for the latest details.
How can I contact customer support for my HSBC Cashback Credit Card?
For assistance with your HSBC Cashback Credit Card, you can reach out to HSBC’s 24/7 customer support via their helpline, live chat on the HSBC website, or by visiting an HSBC branch.
What is the credit limit for the HSBC Cashback Credit Card?
The credit limit for the HSBC Cashback Credit Card varies depending on your creditworthiness, income level, and other factors assessed during the application process. HSBC will determine your credit limit after reviewing your application.
Are there any restrictions on how I can use the cashback earned?
No, the cashback earned through the HSBC Cashback Credit Card is flexible and can be used to pay off your credit card balance. There are no restrictions on how you can use it, and you can apply it to any purchases made on the card.
Can I earn cashback on online purchases?
Yes, the HSBC Cashback Credit Card allows you to earn cashback on online purchases in eligible categories, such as dining and groceries. Online shopping, along with other types of purchases, qualifies for cashback rewards, making it a great option for e-commerce spenders.
Will I lose my cashback if I don’t pay my credit card bill on time?
If you don’t make timely payments, you may be subject to late fees or interest charges, but your cashback rewards will not be affected. However, failing to pay your bill on time can negatively impact your credit score and may limit your ability to earn more rewards in the future.
How long does it take for cashback to be credited to my account?
Typically, the cashback earned from eligible purchases is credited to your account within one billing cycle. However, it may take longer in certain cases, depending on when the transaction is processed and verified.
Can I combine my cashback with other HSBC offers or promotions?
In most cases, cashback rewards can be earned in addition to any other promotions or discounts available from HSBC or partner merchants. However, it’s best to check the specific terms and conditions of each offer to see if any exclusions apply.
Does the HSBC Cashback Credit Card offer any insurance coverage?
Yes, the HSBC Cashback Credit Card may offer insurance benefits such as travel insurance and purchase protection. These benefits may vary depending on the card type, so it’s important to review the specific insurance policies and benefits associated with your card.
Can I upgrade my HSBC Cashback Credit Card to a higher-tier card?
Yes, you may be able to upgrade your HSBC Cashback Credit Card to a higher-tier credit card offered by HSBC, depending on your usage and eligibility. Contact HSBC customer service for details on the upgrade process.
Is the HSBC Cashback Credit Card suitable for beginners?
Yes, the HSBC Cashback Credit Card is a great option for first-time credit card users. It offers easy-to-understand rewards, a simple cashback program, and low fees, making it a beginner-friendly choice for those new to credit cards.
How can I close my HSBC Cashback Credit Card account?
If you wish to close your HSBC Cashback Credit Card account, you can do so by contacting HSBC customer service. They will guide you through the process and ensure that any outstanding balances are paid before closing the account.
Are there any rewards categories where I can earn more cashback?
Yes, the HSBC Cashback Credit Card offers higher cashback in specific categories like dining, groceries, and supermarkets. Review the card’s terms for the full breakdown of cashback rates across different categories to maximize your rewards.
